Agentic AI for Operators: What Claude Code and Cowork Actually Change About How You Work

Overview:

A non-engineer's session on what Claude Code and Claude Cowork actually do to operator work. We work through specific workflows, specific time savings, and specific things these tools still get wrong. The goal is not to make operators into builders. It is to give operators enough vocabulary and pattern recognition to direct the work, set the guardrails, and tell a useful AI investment from an expensive one.

Why you should Attend:

Your roadmap is full. Your headcount is not. Every quarter there is another tool that promises to fix it and another one that quietly disappears. Knowing what Claude Code and Cowork actually change, not the demo, the daily reality, is the difference between a useful bet and another shelfware purchase.

Areas Covered in the Session:

• Agentic AI without the jargon: what the word actually means for operators
• Where Claude Code helps non-engineers (yes, really) and where it does not
• Cowork for operations, finance, sales ops, and customer success
• Workflows that change immediately versus workflows that do not
• Building a first agent without hiring a developer
• Cost discipline: per-task economics, not per-seat thinking
• Where agents break: scenarios where the agent should not run alone
• Building team adoption: champions, guardrails, and escalation paths
• Measuring impact: hours back, cycle time, and output quality
• What to ask your engineering team for next quarter

Who Will Benefit:

• Chief Operating Officers
• VPs of Operations
• Operations Managers
• Finance Operations Leaders
• Sales Operations Leaders
• Revenue Operations Leaders
• Customer Success Leaders
• Supply Chain Managers
• Business Operations Managers
• Chiefs of Staff
• Heads of Strategy