Cross - Cultural Communication in Global Business

IMG
Instructor
Sarah Glad
October 15, 2026 (Thursday)
10:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes
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Overview

This theory-only webinar examines how culture shapes communication in global business and why cultural intelligence is now a core professional skill.

You will explore how values, norms, and language influence messages, decisions, and trust across borders, and what frameworks help leaders and teams communicate more effectively in multicultural settings. Designed for students, the session blends business, communication, and cultural theory to build a critical mindset for international work.

Why you should Attend

In a globalized economy, the next team you join, the next client you serve, or the next job you apply for may be cross-cultural. If you don’t understand how culture affects communication, you risk misunderstandings, damaged relationships, and missed career opportunities. This session gives you the conceptual tools to navigate cultural differences with confidence and credibility.

Areas Covered in the Session

  • What is cross-cultural communication and why it matters in global business
  • Culture, values, and basic communication styles across countries
  • High-context vs. low-context communication cultures
  • Language barriers and English as a global business language
  • Nonverbal communication: gestures, eye contact, space, and time
  • Stereotypes, ethnocentrism, and bias in international communication
  • Cultural dimensions frameworks (power distance, individualism-collectivism, etc.)
  • Building trust and credibility across cultures. 
  • Managing conflict in multicultural teams and negotiations
  • Leadership communication in diverse, global organizations
  • Virtual and remote cross-cultural communication challenges
  • Cultural adaptation and code-switching in global business communication
  • Conclusion: developing cultural intelligence for future careers

Who Will Benefit

  • All

Speaker Profile

Sarah Glad is a communication and professional development trainer specializing in workplace communication, business etiquette, AI literacy, and personal branding. With a reputation for clarity and practical insight, she makes complex concepts accessible and equips professionals with actionable strategies to strengthen focus, emotional intelligence, communication, and leadership. Her workshops and webinars bridge the gap between behavioural science and everyday professional challenges, empowering participants to navigate workplace dynamics and communicate with clarity and impact.