Effective Communication Skills for the Positive Workplace

Overview:

A positive workplace is a more productive workplace. Effective communication skills are vital to creating a positive work environment, and this webinar offers practical, "hands on" skills to express yourself with tact and finesse, manage conflict effectively, and develop assertive skills even with the most difficult people. Data ranges from various studies attributing 60%-85% of workplace failures, both in individual performance and productivity, to poor communication. Ineffective communication of managers and team members alike erode morale, increase negative stress, and leads to poor work performance and high turnover.

The personal cost to negative communication in the workplace leads to mental health issues such as anxiety and depression. It has been estimated that the financial cost to ineffective communication costs businesses over a trillion dollars annually through conflicts, workplace stress, lost deals, workplace inefficiency, low productivity, redoing work, decreased employee engagement, teamwork breakdown, and turnover.

This webinar will help all members of your team learn the basics of effective communication to ensure workplace cohesiveness and improved productivity. Learn practical tips to express yourself with confidence, handle difficult conversations with tact, offer constructive feedback, improve listening skills and learn how to easily identify communication styles, including your own.

Why you should Attend:

Learn tips to communicate effectively and assert yourself with tact and finesse to avoid workplace negativity.

Areas Covered in the Session:

• Understand why effective communication is so important in the workplace
• Learn the keys to communicating with tact and finesse in any situation
• Appreciate how communication skills underlie the entire workplace experience, affecting productivity, degree of absenteeism, employee turnover and the bottom line
• Enhance relationships with co-workers, employees, employers and customers using basic communication strategies
• Learn practical, "hands on" tips to express  yourself assertively with tact and finesse. Identify the main types of communication
• Learn tips to identify and manage your communication style as well as identify the style of others
• Learn the difference between hearing and listening
• Become familiar with the keys to effective teamwork
• Learn tips on how to be positive with even the most negative people
• Learn the guidelines for contributing to the emotional intelligence in the workplace and get ideas to develop your own Emotional Wellness IQ
• Appreciate the importance of empathy in the workplace
• Become more aware of how you communicate both verbally and non-verbally. Develop sensitivity to non-verbal cues from others
• Learn healthy thinking skills which underlie healthy communication
• Learn tips to express displeasure and offer  feedback constructively without being offensive
• Learn tips to lead and contribute to a meeting using effective communication skills
• Eliminate misunderstandings with improved communication
• Learn tips on how to communicate using text and email effectively
• Learn the tenets of the positive workplace

Who Will Benefit:

• This webinar in effective communication skills will be helpful for Anyone
• Employee
• To Manager
• To those in Leadership roles