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Navigating Difficult Conversations in HR
Christie Engler
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Overview
HR professionals talk to a lot of people every single day. And not all conversations are easy or pleasant. From personal issues to professionalism and even personal hygiene, HR regularly engages in difficult conversations. It is important that these delicate topics are handled effectively. This session provides HR pros the tools they need to prepare for and execute those difficult conversations in the workplace.
Objectives:
- Identify the difficult conversations that take place in the workplace
- Understand the 'why' and 'how' of addressing complicated topics in HR
- Obtain strategies for handling difficult conversations effectively at every level of the organization
Areas Covered in the Session
- Conversations about Change
- Conversations about Bad News
- Conversations on Behaviors
- Tips for Success
- Resources
Who Will Benefit
- Director of HR
- HR Manager
- HR Business Partner
- HR Coordinator
- HR Generalist
- Owner
- President
- Executive Director
- Office Administrator
- Controller
- COO
- Plant Manager
- CFO
Speaker Profile
Christie Engler has been a Human Resources practitioner for 20 years with a focus on small businesses. Christie launched New Day HR in 2025, an HR consulting company.
Christie is dedicated to advancing the HR profession. She has spoken at various HR conferences, and she writes a blog entitled ‘Living in the Gray’ designed to inspire HR professionals. Christie contributed to the book, ‘People Fusion’, which was published in January 2023.
Christie is a graduate of The Ohio State University and the Keller Graduate School of Management. She holds the SPHR and SHRM-CP certifications.