Resolving EIV Discrepancies for Tenant and Master Reports

Overview:

Running EIV reports is only the first step. The real compliance challenge begins when a discrepancy is identified. This webinar provides a practical, step-by-step review of HUD's EIV discrepancy reports and the actions required to investigate, verify, document, and resolve findings. Participants will learn how to distinguish valid discrepancies from false alarms, issue required tenant notices, conduct investigations, process corrections, implement repayment agreements, and maintain compliant documentation. The session also explores HOTMA changes affecting EIV reporting requirements and verification procedures.

Why you should Attend:

Many compliance findings don't occur because staff failed to run EIV reports. They occur because staff didn't know what to do after the report identified a discrepancy. One overlooked report, missed deadline, or inadequate notation could result in MOR findings, subsidy repayment demands, repayment agreement errors, or accusations that management failed to act on known discrepancies. Learn how to recognize valid discrepancies, avoid common compliance mistakes, and properly document every step of the investigation process.

Areas Covered in the Session:

• Understanding EIV discrepancy reports, what triggers them, and HUD's required resolution timelines
• Required tenant notices, meetings, due process requirements, and documentation standards
• Investigating Income Discrepancy Reports, New Hires Reports, Multiple Subsidy Reports, Failed Verification Reports, and Deceased Tenant Reports
• Determining whether discrepancies are valid, invalid, staff error, tenant error, or potential fraud
• Implementing corrections, interim recertifications, repayment agreements, and voucher reporting requirements
• Proper file documentation, notation requirements, MOR expectations, and HOTMA changes affecting EIV compliance

Who Will Benefit:

• Property Managers
• Assistant Property Managers
• Occupancy Specialists
• Compliance Specialists
• Resident Managers
• Regional Property Managers
• Regional Compliance Managers
• Affordable Housing Directors
• Portfolio Managers
• Asset Managers
• Certification Specialists
• Housing Coordinators
• Executive Directors overseeing HUD housing
• Owners and Managing Agents
• PBCA and Contract Administration staff
• Internal Auditors and Quality Control Staff