Stop Losing Sleep Over Difficult Conversations! How to Master Workplace Conversations With Confidence and Poise

Overview

Whether you are trying to close a sale, sell and idea to your boss, give feedback to a coworker, or speak to a colleague about a difficult topic, mastering workplace conversations is about giving you the mindsets, the tools, and tips to help you have more conversations and richer conversations that drive the results you need. 

Why you should Attend

If you have ever found yourself dreading making small talk at business events, feeling anxious about sitting down to speak with your boss, a challenging employee or client, or lost sleep tossing and turning thinking about that "difficult" conversation you've been putting off, then this webinar is for you.   

How you come across in conversations has a huge impact on how effective you and how your colleagues, employees, boss, and customers perceive you. 

So, stop losing sleep and start talking more with ease and confidence.

Areas Covered in the Session

• Why conversations matter more than you think! 
• The fundamentals of having richer conversations
• Shifting from small talk to medium talk questions 
• How to be a better listener: The key traits of active listeners  
• Stop thinking of them as difficult! The mindsets to embrace when tackling those icky and sticky conversations 
• Tips and techniques for mastering difficult conversations 
• How to give effective feedback to a colleague 
• The power of questions to reframe and refocus 
• Different types of purposeful workplace conversations 

Who Will Benefit

• Managers
• Supervisors
• Salespeople 
• HR Managers and Employees