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Overview
This session equips professionals with the tools to complete a strategic year-end review, reflect on lessons from 2025, and set goals that support innovation, performance, and sustainable growth in 2026. It provides a framework to identify key insights, align team focus, and translate organisational objectives into measurable priorities.
Why You Should Attend
Strategic reflection is the launchpad for future excellence. This webinar helps professionals move beyond reactive reporting and into forward-facing leadership. Whether you're in operations, project management, finance, or general management, this session offers a powerful method to capture insights from 2025 and transform them into a clear action plan for the new year.
Areas Covered in the Session
Running a Strategic Year-End Review Process: Create clarity around results, obstacles, wins, and missed opportunities using structured reflection tools.
Translating 2025 Lessons into 2026 Strategy: Analyse project outcomes, team performance, and operational shifts to guide strategic planning.
Clarifying Business Priorities and KPIs for 2026: Set SMART goals aligned with emerging trends, risk mitigation, and organisational vision.
Linking Performance to Culture and Leadership: Understand how team behaviour, leadership decisions, and cultural factors drive results - and how to improve them.
Preparing for 2026: External Pressures and Internal Focus: Identify likely economic, digital, and workforce developments shaping the new year and how to position your team ahead of the curve.
Who Will Benefit
Project Managers and Business Analysts
Operations Managers and Team Leads
Strategic Planning and Performance Officers
Department Heads and Cross-functional Leaders
Professionals tasked with 2026 planning and Delivery
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.