Trusted Business Partner Masterclass

Overview

We all talk about becoming a trusted Business Partner, but what does this relationship mean in practice?  

In this interactive and practical class, we will explore how to become the first person your client calls when they need an expert sounding board. 

Areas Covered in the Session

• Understanding the four stages between Lawyer and Trusted Adviser: 
• • Technical mastery - being visibly skilled at your role
  • Framing and problem definition - competently using advanced questioning techniques to help your client get to the bottom of their problem, often reframing it to discover and then solve the underlying issues 
  • Broader strategic knowledge -understanding the broader and cross-functional context the client operates in, their competitive landscape and marketplace so you can provide a different, strategic perspective.  You’ll get out in front of challenges, rather than responding to them.
  • Trusted Advisor - a sounding board for work and even non work issues - you are the person they call.
• Questioning
• • The first problem presented isn’t always the real issue and great business partners know how to reframe the problem to find out what’s really going on.  Instead of  leaping to come up with an answer, experts know how to slow a conversation down and ask better questions. That uncovers the real issue, so you can fix it efficiently.  Raising your questioning capability will make you a better business partner, and leader and colleague too.  You’ll learn how to coach in the moment, asking great opening and follow-up questions that elevate your own, and your partner’s problem-solving capability. You’ll improve your influencing skills in meetings also.
• Prioritisation and Boundaries
• • It takes time to build great relationships so we include a discussion on what you should trade off to find it.  Successful lawyers know their priorities and build boundaries around their time.  
  • They recognise situations when they should add value, and when they don’t need to get involved. They learn how to say no, tactfully, freeing up valuable time to get more influential where it counts.  

Who Will Benefit

• All